Revolutionizing reverse logistics
with AI-powered Returns Intelligence that drives circularity
CIRQUEL is a B2B SaaS platform leveraging computer vision and AI models to automate anomaly detection of returned products, assess product condition, conduct quality forecasting, prevent fraudulent returns, and unlock circular recovery paths - integrating directly with brand systems and resale ecosystems.
Featured in
How it works
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Capture upfront images:
Customers upload product photos before return or claim shipment via our app.
*App is also available for internal warehouse teams for the 2nd step verification.
Detect anomalies & defects:
Our models identify variety of possible defects: damage, wear, misuse, or manufacturing defects.
Forecast quality & value:
Our software grades the items with predicted recovery and repurposing potential. CIRQUEL recommends restock, resale, repair, buy-back, recycling, or other solutions preferred by the brand.
Integration with your systems:
Decisions sync with your WMS, ERP, CRM, external resale platforms, or internal buy-back or pre-owned flows.
Services
We specialize in managing the lifecycle of returns. Once an item is returned by the end-consumer, we ensure a seamless process from start to finish. Our end-to-end solution helps brands reduce losses, recover value of returned products as well as meet their circularity and sustainability goals.
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Visual Assessment App
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AI-Powered Quality Forecasting &
Decision Intelligence
A branded app for end customers or warehouse teams to upload images, detect anomalies, and grade item condition before or upon return - giving brands visual clarity early in the process.
Analyzes visual data to predict item recoverability and recommend the best next step - restock, repair, resale, buy-back, or recycling, hence maximizing value recovery while aligning with sustainability and circularity goals.
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Recovery & Monetization Integrations
Integrates seamlessly with brand ERP, WMS, CRM, and e-commerce platforms, including:
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Brand-owned buy-back or pre-owned programs
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Internal recommerce flows
ADd
-ons
White label app
Return Fraud & Abuse Prevention
White label app specifically designed for the brand.
Advanced detection of abnormal or repeated return behavior (e.g. serial returns, recurring damage claims, mismatched conditions), helping brands reduce fraud, unnecessary logistics, and operational costs.
Localized warehouse orchestration
For brands that need it, CIRQUEL can coordinate local warehousing, inspection, and refurbishment through trusted 4PL partners.
External resale integrations
External resale or re-commerce platforms integrations.
Plans
Basic
Inspection App
For brands starting with visual return validation
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Inspection app
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AI anomaly detection
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Condition verification before shipment
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Volume-based pricing
Premium
Quality Intelligence
For brands optimizing recovery decisions
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Everything in Basic
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White-label App
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Quality grading & value forecasting
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Fraud & misuse detection
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Analytics & reporting
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API access
Enterprise
Custom & Licensed
For large brands and complex operations
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Everything in Premium
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Custom workflows & integrations
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Dedicated model training
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Multi-market rollout
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Licensing & SLA options
Working with the best clients and partners
Work with us
Make your returns smarter!
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Fashion & Accessories: Work with us to efficiently manage returns, overstock, and dead-stock, turning potential losses into opportunities for revenue and sustainability.
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Furniture & Home Decor: Collaborate with us to detect surface damage, wear, assembly issues
High-value item inspection before transport. -
Automotive Interiors & Textile Components: Work with us to manage your warranty claims and quality checks, stitching errors, fabric wear, stains, surface defects.
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E-commerce & Brands with Scale: Work with us to provide fast assessment of the product where visual inspection drives cost and recovery, we are also working with your existing warehouse or 3PL.
Our team is
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