See returns before they arrive.
Protect value before it's lost.
AI-powered photo assessment reveals condition, resale value and potential fraud risk at the source. Route, recover and repurpose smarter. Lead the circular economy.
Trusted by 19+ brands across Europe | 2 pilots in fashion & home decor
Korda Shell Jacket
Condition Grade
Recovery Path
ResaleFraud risk
Low
Decision time
41 sec
Korda Shell Jacket
Condition Grade
Recovery Path
ResaleFraud risk
Low
Decision time
41 sec
Supported by
Backed by leading accelerators and innovation programs
Our product
We specialize in managing the lifecycle of returns. Once an item is returned by the end-consumer, we ensure a seamless process from start to finish. Our end-to-end solution helps brands reduce losses, recover value of returned products as well as meet their circularity and sustainability goals.
Visual assessment
A branded app for end customers or operations teams to capture images and an optional voice note before the item ships, detect anomalies, and grade item condition. Brands get both visual and contextual clarity before the item arrives.
Korda Shell Jacket
Condition Grade
Recovery Path
ResaleFraud risk
Low
Decision time
41 sec
Visual assessment
A branded app for end customers or operations teams to capture images and an optional voice note before the item ships, detect anomalies, and grade item condition. Brands get both visual and contextual clarity before the item arrives.
Korda Shell Jacket
Condition Grade
B+
Recovery Path
Resale
Est. recovery value
€87
Fraud risk
Low
AI-powered decision intelligence
Analyzes visual and contextual data to validate returns and warranty claims, predict item recoverability, and recommend the best next step: restock, repair, resale, buy-back, or recycling. Maximises value recovery while aligning with sustainability goals.
€ recovered this month
€48,290
Avg decision time
47 sec
Fraud protected
€6,140
Routed to resale
1,523
Korda Shell Jacket
8.7 / 10
Valen Jacket
9.1 / 10
Orlen Hybrid
6.5 / 10
Recovery & monetization integrations
Integrates seamlessly with brand ERP, WMS, CRM, and e-commerce platforms including Shopify. Supports brand-owned buy-back or pre-owned programs and internal recommerce flows.
Step 1 of 3
Return your jacket
in 60 seconds. Just point and snap.
Powered by CIRQUEL
Visual assessment
A branded app for end customers or operations teams to capture images and an optional voice note before the item ships, detect anomalies, and grade item condition. Brands get both visual and contextual clarity before the item arrives.
Korda Shell Jacket
Condition Grade
B+
Recovery Path
Resale
Est. recovery value
€87
Fraud risk
Low
AI-powered decision intelligence
Analyzes visual and contextual data to validate returns and warranty claims, predict item recoverability, and recommend the best next step: restock, repair, resale, buy-back, or recycling. Maximises value recovery while aligning with sustainability goals.
€ recovered this month
€48,290
Avg decision time
47 sec
Fraud protected
€6,140
Routed to resale
1,523
Korda Shell Jacket
8.7 / 10
Valen Jacket
9.1 / 10
Orlen Hybrid
6.5 / 10
Recovery & monetization integrations
Integrates seamlessly with brand ERP, WMS, CRM, and e-commerce platforms including Shopify. Supports brand-owned buy-back or pre-owned programs and internal recommerce flows.
Step 1 of 3
Return your jacket
in 60 seconds. Just point and snap.
Powered by CIRQUEL
Visual assessment
A branded app for end customers or operations teams to capture images and an optional voice note before the item ships, detect anomalies, and grade item condition. Brands get both visual and contextual clarity before the item arrives.
Korda Shell Jacket
Condition Grade
B+
Recovery Path
Resale
Est. recovery value
€87
Fraud risk
Low
AI-powered decision intelligence
Analyzes visual and contextual data to validate returns and warranty claims, predict item recoverability, and recommend the best next step: restock, repair, resale, buy-back, or recycling. Maximises value recovery while aligning with sustainability goals.
€ recovered this month
€48,290
Avg decision time
47 sec
Fraud protected
€6,140
Routed to resale
1,523
Korda Shell Jacket
8.7 / 10
Valen Jacket
9.1 / 10
Orlen Hybrid
6.5 / 10
Recovery & monetization integrations
Integrates seamlessly with brand ERP, WMS, CRM, and e-commerce platforms including Shopify. Supports brand-owned buy-back or pre-owned programs and internal recommerce flows.
Step 1 of 3
Return your jacket
in 60 seconds. Just point and snap.
Powered by CIRQUEL
Add-ons
White Label App
White label app specifically designed for the brand.
Return Fraud & Abuse Detection
Advanced detection of abnormal or repeated return behavior, helping brands reduce fraud and operational costs.
Localized Warehouse Orchestration
Coordinate local warehousing, inspection, and refurbishment through trusted 4PL partners.
External Resale Integrations
External resale or re-commerce platforms integrations.
How it works
Four simple steps from return to recovery — powered by AI visual inspection
Capture images & context
Customer submits photos and an optional voice note before the item ships.
Korda Shell Jacket
Detect anomalies & defects
Computer vision scans for damage, wear, and manufacturing defects, and flags signs of returns policy misuse or potential fraud.
Forecast quality & route
AI grades condition and recommends restock, resale, repair, buy-back, or recycling.
Korda Shell Jacket
AI Decision
41 sec
Sync with your systems
Decisions flow into your WMS, ERP, CRM, or external resale platform automatically.
AI inspection layer
Korda Shell Jacket
Trusted by
Collaborating with brands and industry leaders across various verticals: fashion, home decor, sports, textile applications, and logistics ecosystems.
Fashion & Accessories
Fashion and accessories brands looking to streamline returns and maximize product recovery.
Furniture & Home Decor
Home furniture and decor brands seeking AI-powered quality assessment and recovery solutions.
Textile Components
Textile and component manufacturers requiring quality assurance and condition assessment.
E-commerce
E-commerce platforms and resale marketplaces optimizing returns management and sustainability.
Plans
Built for every stage of scale
From your first pilot to enterprise-wide rollout. Pricing tailored to your volume and needs.
Basic
Inspection App
For brands starting with visual return validation
- Inspection app
- AI anomaly detection
- Condition verification before shipment
Premium
Quality Intelligence
For brands optimizing recovery decisions
- Everything in Basic
- White-label App
- Quality grading & value forecasting
- Fraud & misuse detection
- Analytics & reporting
- API access
Enterprise
Custom & Licensed
For large brands and complex operations
- Everything in Premium
- Custom workflows & integrations
- Dedicated model training
- Multi-market rollout
- Licensing & SLA options
All plans include onboarding support. Pricing adapted to your return volume and market.
Featured in
Recognized by leading media, publications and organizations
Frequently asked questions
Everything you need to know about CIRQUEL
What does CIRQUEL actually do?
CIRQUEL is an AI-powered SaaS platform that detects product anomalies, forecasts condition and value, and guides brands on how to handle returned, unsold, or warranty-claimed products in the most efficient and sustainable way.
Is CIRQUEL a logistics company?
No. CIRQUEL is a software company. We provide AI intelligence and integrations that work within your existing warehouse and operational systems. Local orchestration is available only as an optional add-on.
How does anomaly detection work?
Our computer vision models analyze uploaded product images to detect damage, wear, stitching issues, surface defects, or other irregularities. The system then grades the product and recommends the next best action according to the pre-requirements and rules provided by the brand.
Can CIRQUEL detect return fraud?
Yes. By requiring image uploads before shipment and tracking repeated return patterns, CIRQUEL helps identify suspicious or serial return behavior and reduces unnecessary logistics costs.
Do we need to change our warehouse operations?
No. CIRQUEL integrates with your existing ERP, CRM, WMS, or e-commerce platform. You can use our AI layer without changing your logistics infrastructure.
Can CIRQUEL integrate with our resale or buy-back program?
Yes. We integrate with internal pre-owned sections or external resale platforms to help you monetize items that cannot be restocked at full price.
Which industries do you serve?
We primarily serve fashion, accessories, footwear, furniture, and home décor brands. The platform is adaptable to any product category where visual anomaly detection is required.
How does CIRQUEL support sustainability and EU compliance?
Our platform supports circular recovery decisions and aligns with EPR, EcoDesign, and Digital Product Passport requirements by providing traceable condition data and recovery pathways.
How long does integration take?
Depending on complexity, integration can take between 2–6 weeks. Enterprise implementations may require custom API configuration.
How is pricing structured?
We offer modular SaaS plans based on volume and feature access, with optional integrations and add-ons available for enterprise clients.
Does CIRQUEL store customer personal data?
No. CIRQUEL processes product images and condition data only. We do not store or manage personal customer information. All integrations are GDPR-compliant and operate within brand-controlled systems.
Is CIRQUEL GDPR compliant?
Yes. Our infrastructure is built with GDPR principles in mind, including data minimization, secure processing, and enterprise-grade cloud security standards.
Can CIRQUEL be used without changing our return policy?
Yes. CIRQUEL enhances your existing return workflows. You maintain full control over policies - we provide intelligence and automation.